Mobile Deposit App

If you are interested in our new product, you will have to follow these steps below:

Step #1:  Download the Ocala Community Credit Union App. Just search for Ocala Community in either the Google Play Store or the
Apple App Store

Step#2:  Open your newly installed OcalaCCU app, click on “Move Money”, click on “Deposit Check” and input your Username & Password, then click continue and this will pre-enroll you for mobile check deposit. Please give at least 24 hours for the enrollment process to be completed. (Note: If you have not signed up for online banking, you will have to call the credit union for instructions.)

Step#3:  When making deposits please put “Deposit RDC OCCU” and your account # on the back of the check under your endorsement authorizing the deposit. – This is a new regulation that went into affect in 2018 and OCCU will be rejecting any deposits without this proper requirement.

Check Holds – All new accounts will have a 7 days hold on all checks. Any RDC Deposits may result in Check Holds.

Regarding Safari access issues to bill pay iPay Solutions Safari update required to restore access to bill pay 01-10-2020 Subscribers who have updated to the latest release of Safari are experiencing an inability to use the bill pay product. The last Safari release defaulted browser settings to not allow third-party cookies or cross-site tracking. In addition, after changing browser settings to allow cookies and cross-site tracking, Safari is not saving the updated browser settings causing frustration for subscribers when logging in to their next bill pay session. Apple is releasing patches to resolve this issue: • Version 13.3 for iOS has been released and the issue is resolved. • Version 13.1 for MAC OS has been pre-released to beta users. We have seen positive results, but do not have a date for general availability. There are two temporary solutions: • Change browser settings to allow third-party cookies and cross-site tracking each time when logging in to bill pay. • Temporarily use another browser until the new Safari version is available.
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