In May 2025, OCCU ordered, assembled, and placed in breakroom, our new Water Bottle Rack (As seen Left in above photo.) as we got the idea from attending Jackson County 1st CU’s re-opening.
In May 2025, Corporate America converted/enhanced it’s ACH & Wire Databases which required training for all staff involved in these two areas. Note: Corporate America is keeping the Fedwire Application Interface Manual (FAIM) for now. Later this year they will convert to the new/upcoming required format of ISO20022. In addition, Corporate America is now inputting 2024 data into the new database and will retain all information for (7) seven years. YES! No more relying on manual process of doing quarterly downloads. 🙂 We, OCCU, discovered that the handoff of wire going out from OCCU to Corporate America and released is moving much faster than in past. WOW!
In May 2025, the National Credit Union Association (NCUA) issued a Cybersecurity Alert reporting that the Cybersecurity and Infrastructure Agency (CISA) on Known Exploited Vulnerabilities (KEV) data demonstrates that timely patch management and remediation is not occurring. – Ocala Community Credit Union reached out to its Network Services (IT) Vendor, CU*South, and confirmed OCCU is not one of the 39 financial entities vulnerable to these 16 newly listed CVE’s. Again, OCCU is safe & sound since 1953.
In April 2025, Members and Guest attending OCCU’s Annual Membership Meeting were greeted with new technology in America. OCCU’s NFC Pens (Smart Pens) that come pre-programmed with any webpage/link so when the user taps the pen gently to their smartphones, they have a pop up that takes them directly to Ocala Community Credit Union’s website. Welcome to the future, Welcome to OCCU!
In April 2025, OCCU turned on another new security feature within It’sMe247 Online Banking and OcalaCCU App. This is multifactor authentication for members that use these tools to update their personal information. Again, OCCU is safe & sound since 1953.
Fast Flux: A National Security Threat
In April 2025, it was reported that there was this new National Security Threat and OCCU reached out to our Network Services vendor to ensure we are protected from such threat, which we were not. After a few days we got this (Additional Security Software Installed) completed before Good Friday. In addition, OCCU reached out to its Cyber Security Auditors to ensure they will be checking for this going forward. (Click on above heading to learn more.) Again, OCCU is safe & sound since 1953.
In April 2025, OCCU had the above banner/post on the front page of our website keeping our members, and potential members, informed that we are not affected by this ATM Vendor shut down. Again, OCCU is safe & sound since 1953.
In April 2025, OCCU took down this banner/post we had up in March, and half of April, welcoming the Insight CU Members since Insight closed their last branch in Marion County, FL on February 28th. In addition, we had a temporary sign out front, and a radio advertisement, extending the same WELCOME.
In March 2025, FIS added Multi Factor Authentication for Single Sign on Payments One Credit (P1C) in compliance with (PCI DDS 4.0.1), however currently only working for one employee. (From FIS: Not all users have received new access credentials. All users should receive their access by mid-April.)
In March 2025, OCCU, along with Absolute Financial Services, and SHAZAM, have completed the TR-31 mandated upgrade to the Ocala International Airport ATM. This was our 3rd and final active ATM in our community that needed this update. All complete! This update prevents users w/out CHIP cards from using our ATMs, thus adding an extra layer of security for OCCU and its members. Again, OCCU is Safe & Sound since 1953.
In March 2025, OCCU, in working with the City of Ocala, has the ATM letters on the new awning so folks can see it from a distance. (This is the awning that was replaced in February as shown below.)
In March 2025, OCCU updated this Triton ARGO ATM @ the Ocala Citizen’s Center with the new mandated TR-31 security software. This was scheduled/coordinated through our vendors, Absolute Financial Services, and SHAZAM. This update prevents users w/out CHIP cards from using our ATMs, thus adding an extra layer of security for OCCU and its members. (We have only 1 ATM left for this mandated software update and that is our ATM at the Ocala International Airport, of which we did a slight software upgrade today in prepping for TR-31 software.) Again, OCCU is Safe & Sound since 1953.
In February 2025, OCCU’s vendor VisonTek came in on a Sunday to install the newer sturdy IT shelf to meet the Cyber Security Auditors’ requirements of keeping the hardware equipment at least 3″ above/off the floor. Now, we have both the N:drive and the Battery Back Up off the floor. (This replaced the temporary shelf installed in January 2025 as shown below.)
In February 2025, OCCU & City of Ocala worked together to replace the cut Awning over the ATM at the Citizen’s Center. Letters will be added in near future. Original Awning added in February 2014 as shown in that month/year.
In February 2025, OCCU had its Main Office ATM upgraded to the mandated TR-31. Since this took all day, we are rescheduling our other two ATMs for another day. This update prevents users w/out CHIP cards from using our ATMs, thus adding an extra layer of security for OCCU and its members. (This security update project began in October 2024). Again, OCCU is Safe & Sound since 1953.
In February 2025, OCCU was made aware of a Data Breach in January of PowerSchool which is having an effect on Teachers and Students across Canada & the United States. Click on above logo to learn more. (Although this does not affect OCCU, we wanted to bring to your attention in case you have students in school.)
In February 2025, OCCU updated its OcalaCCU App for Performance and Stability Improvements. Apple v7.1, and Android v7.1 available now in your App/Play Stores. Again, OCCU is Safe & Sound since 1953.
App History…
* October 2023 = OCCU/eDoc Innovations (Enhanced Certificate of Deposit “CD” Options)
* August 2023 = OCCU/eDoc Innovations (Updated RDC Deposit Options, Again)
* July 2023 = OCCU/eDoc Innovations (Performance and stability improvements)
* June 2023 = OCCU/eDoc Innovations (Added Virtual Strongbox)
* July 2022 = OCCU/eDoc Innovations (Added Early ACH Posting Option, and converted from RDC to RDC-IQ for faster Mobile Check Deposit)
* May 2022 = OCCU/eDoc Innovations (Added Merchant Services, Debit/Credit Card Payment Option, & Enhanced Debit Card Feature)
* November 2021 = OCCU/eDoc Innovations v4.3.5 (Added Cancel Check Payments)
* October 2020 = OCCU/eDoc Innovations v4.1 (Updated RDC Deposit Options)
* August 2020 = OCCU/eDoc Innovations v3.7.6 (Upgraded with Biometrics)
* February 2020 = OCCU/eDoc Innovations v3.7.3 (Upgraded for New Look & Features)
* July 2019 = OCCU/eDoc Innovations v3.6.10 (Upgraded for Service Improvements)
* July 2018 = OCCU/eDOC Innovations v3.0.2 (Upgraded to New and Improved Vendor-includes RDC)
* October 2017 = OCCU/Malauzai v7.0 (Upgraded for Service Improvements)
* December 2013 = OCCU/Malauzai beta 3.0 (Upgraded to New and Improved Vendor-includes RDC)
* December 2012 = Vantiv’s Jeannie App. (First App Introduced to OCCU Members-includes RDC)
In January 2025, OCCU upgraded the work cell phone from iPhone 7 (LEFT) to iPhone 16Pro (RIGHT). Unfortunately, we still do NOT have 5G service with this new phone on Verizon Network.
In January 2025, OCCU had these 13year old HVAC Units repaired with either new heating strips or jumping wires to ensure our heaters were working for our staff and members. Similar repairs were made in January 2024 to one or more of these units as recorded on that page.
In January 2025, OCCU updated its brochures with new Interior Photos, cleaned up OCCU App Details, and removed the old Marion Oaks Branch. Click on the OCCU brochures below to view…
OCCU Brochure – Outside
OCCU Brochure – Inside
In January 2025, OCCU’s Network Services Vendor, CU*South, changed out our Anti-Virus/Anti-Malware software with new Datto EDR to be in compliance with our Cyber Security Audits. (This is a HUGE improvement over our old software.) Again, OCCU is Safe & Sound since 1953.
In January 2025, OCCU’s vendor, CU*South Network Services, installed patches to secure our network from the following vulnerabilities, SonicOS Post-Authentication Vulnerabilities. (This is an updated security measure to what we put in place back in September 2024.)
Again, OCCU is Safe & Sound since 1953.
In January 2025, OCCU took a shelf from old Marion Oaks IT Cage and installed in bottom of Main Office IT Cage to get our stuff at least 3″ off the floor inside the rack. (Photos: L = Old/On Floor, R = New Rack above 3″ off the floor.) Unfortunately, this shelf is not sturdy enough to hold the Battery Back Up so that will be delt with in near future.
In January 2025, OCCU replaced its Cash Advance Machine through FIS/WorldPay as our old machines were end of life. This was an unexpected expense as FIS/WorldPay failed to inform us every time we called asking why our Cash Advance Machines weren’t working. Finally got someone on the phone that knew what they were doing and advised us these can no longer be updated and must be replaced at OCCU’s expense. (This new machine is wireless, contactless, chip enabled, magnetic enabled, and touch screen – Huge Improvement over our older models.)
In January 2025, SHAZAM updated their Debit Card Dispute Resolution Services Database, which our staff are pleased with the simplicity of it.
In January 2025, OCCU’s website was down on the morning of 01-02-2024 for approximately 5hrs. This was due to an issue at Word Press, our vendor’s software. An e-Blast was sent to membership keeping them informed of their options such as Visiting Office, using OcalaCCU App, and CU*Talk (Telephone Teller).
OCCU Updates Archives:
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
