The retirement date of the SecurLOCK™ Bundle Reports is now postponed to a later date than previously communicated. FIS® will retire the SecurLOCK Bundle Reports, effective Monday, May 4, 2026. After this date, the reports will no longer be available to you as they are today. However, the same reports may be accessed within Ethos.
This is a reminder that FIS® is retiring the SecurLOCK™ Bundle Reports, effective Sunday, Feb. 15, 2026. After this date, the reports will no longer be available to you as they are today. However, the same reports may be accessed within Ethos.
CU*Answers Integration with Magic-Wrighter is moving to SWIVEL April 2026! OCCU utilizes Magic Wrighter for our A2A product.
eDOC Remote Support Platform Update
Effective April 1, 2026, as part of our ongoing commitment to operational excellence and enhanced security standards, we are upgrading our remote support platform to NinjaOne. (This will require training for OCCU staff.)
In March 2026, OCCU, in working with our vendors SHAZAM & Absolute Financial Services, upgraded our two remote ATMs to the newest version of TLS. This added another layer of security to those ATMs. Our newer main office ATM already came with this upgrade. Again, OCCU is safe & sound since 1953.
A Native Receipts update is arriving on March 15th, 2026! This update introduces a more robust mechanism to support future beta releases, allowing us to test and deploy new features much faster.
In March 2026, Our Digital Assets Investments vendor, InvestiFi, began consolidating their 5-6 databases into 2, which is a step in the right direction.
In February 2026, OCCU signed with Colonial Life through Combined Insurance Services to offer our employees new/more benefits that will go into effect March 01, 2026. This is in addition to the benefits we added in October 2025 and reported in January 2026 below. (For more information on Colonial Life Benefits please contact: todd.keith@coloniallifesales.com)
Coming February 24, 2026, with enhancements across eDOCSignature, iDOCVault 2.0, Legacy idocVAULT, and CheckLogic, we’re excited to share what we’ve been working on. (These changes will require training for employees.)
In February 2026, OCCU updated its brochure with investment changes from Crypto Currency to Digital Assets, added new Supreme Lending partnership with link and QR Code, new ATM, and updated inside photos to be more current. Click on the following to view…
Brochure – Outside
Brochure – Inside
In February 2026, OCCU was notified by SHAZAM of the following…
On Feb. 15, 2026, Mastercard® will introduce passkey authentication as the preferred method to access secure items in Mastercard Connect®. This optional enhancement replaces RSA® SecurID® tokens and the email of one-time passcodes, offering a more secure and user-friendly experience through biometrics or PIN verification. Passkeys are phishing-resistant, compliant with major security standards and can be backed up and restored across devices using encrypted cloud services. Again, OCCU is safe & sound since 1953.
02/04/2026 Announcement: New Access for EBPA and CDA Reports
We are pleased to announce that your EBPA and/or CDA reports will now be housed on the MFA Navigator. This transition centralizes your documents in one secure, convenient location.
In January 2026, NCC Announced…
We’re excited to share that VantageScore® 4.0 will be available starting February 2—at no additional cost through 2026—for all NCC customers currently using Equifax FICO® scores.
How VantageScore Differs from FICO
Both scores range from 300–850, but there are key distinctions:
• Credit history: 1 month (VantageScore) vs. 6 months (FICO)
• Data used: Trended behavior and alternative payments (when reported)
• Consistency: Same methodology across all three bureaus
• Coverage: 30+ million more consumers scorable
In January 2026, OCCU shared with its staff that we now have a FREE Clinic/Medical Center for all employees. We changed our “RICH” Healthcare Plan to a newer “RICH” healthcare plan where OCCU continues to pay for all the premiums for our employees. This new FL BC/BS Plan provides all employees with FREE Medical Centers across Florida. No more worrying about out-of-network expenses. Example: As President/CEO I can now become a patient of Sanitas here in Ocala, FL and when in Tallahassee, FL I can visit a doctor at a Sanitas Medical Center there, if needed, without any out-of-pocket expense to myself. In addition, our staff can utilize Sanitas own version of TeleDoc 24/7 or continue using FL Blue’s TeleDoc. More Options/More Choices for our staff. Thank you, Combined Insurance Services! (Click on the above logo of Sanitas Medical Center to visit their website.)
In January 2026, OCCU through our partnership with Supreme Lending, added more residential mortgage products for our members, potential members, and non-members. We now have a total of twenty-four (24) residential mortgage products available. Click here to learn more… Home Mortgages Loans It’s OCCU Wherever You Go!
Starting Jan. 15, 2026, Mastercard® will support Tap to Add Card for Apple Pay® digital wallets. This feature lets cardholders quickly add their card by tapping their contactless card on their device and following on-screen instructions.
Benefits
• Improved Security — SHAZAM® will validate chip data and generate a unique cryptogram during wallet registration to provide enhanced security.
• Better Experience — This update reduces manual steps, supports the latest technology and makes enrollment easier for cardholders. Again, OCCU is safe & sound since 1953.
New Service Expert enhancements available
We’re excited to share that two new features you’ve asked for will soon be available in-Service Expert! These two features will be available tomorrow, Thursday, Jan. 8, 2026.
New features
• Today, you can initiate, view, update and even escalate cases within Service Expert. And now we’ve added new functionality that also allows you to export a list of the cases that are in Service Expert.
• Reviewing and updating your contacts just got easier! A new toggle filter will be available for Contact Status. You’ll be able to filter between active and inactive contact statuses on contact lists on file with us, making updates a breeze. We recommend reviewing your contacts regularly to ensure your team receives the most relevant and up-to-date SHAZAM news!
In January 2025, OCCU’s Debit Card/ATM Vendor provided the above enhancements to their system for the benefit of our staff.
InvestiFi Wins Best Digital Solutions Provider In WealthTech At 2025 Banking Tech Awards
In January 2026, our vendor/partner InvestiFi is reported for recently winning this prestigious award. (Click on above InvestiFi logo to learn more.)
On a separate note, InvestiFi worked with sFox Trust to get ADA Cardano coin available for our members. (Click on above Cardano logo to learn more.)
January 06, 2026, Marquis breach toll rises to 80 banks, 824,000 consumers
As originally reported in December 2025, OCCU is NOT affected by this spreading breach. Again, OCCU is safe & sound since 1953.
OCCU Updates Archives:
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